Privacy policy

At Scute Germany, we value your privacy and are committed to protecting your personal information.

Collection of Information
We collect personal details such as name, email, phone number, shipping address, and payment details when you place orders or contact us. We also collect technical data like IP address and browser type.

Use of Information
Your information is used to process orders, provide support, improve services, and personalize your experience.

Sharing of Information
We do not sell your data. Information may be shared with trusted partners such as payment gateways, logistics providers, and support services.

Data Retention
We retain your data only as long as necessary to provide services, comply with laws, and resolve disputes.

Data Security
We use secure systems and encryption to protect your information and transactions.

Children’s Privacy
Our website is not intended for users under 18, and we do not knowingly collect data from minors.

Third-Party Links
We are not responsible for privacy practices of external websites linked on our platform.

Cookies
We use cookies to improve user experience and analyze website performance. You can control cookies via browser settings.

Policy Updates
We may update this policy. Continued use of the website means acceptance of changes.

Terms & Conditions – Scute Germany

Warranty Period
All products come with a 12-month warranty unless otherwise stated.

Warranty Claim
Customers must provide issue details and proof of purchase. Products may be inspected before approval.

Shipping & Handling
Return shipping for defective items may be covered within UAE. International customers bear shipping costs.

Repair & Replacement
Defective products will be repaired or replaced. If unavailable, a similar product may be offered.

Exclusions
Warranty does not cover wear and tear, misuse, accidents, or unauthorized repairs.

Refund Policy
Refunds are processed within 7–14 working days after approval. COD refunds require bank details.

Customer Responsibility
Customers must follow instructions, use proper power sources, and avoid unauthorized repairs.

Limitations
Scute Germany is only responsible for repair or replacement under warranty terms.

Contact
Email: info@scutegermany.com

Updates
Terms may change over time. Continued use of the website means acceptance of updates.

Disclaimer

  • Policies may change without prior notice.

  • Users are responsible for reviewing updates regularly.